Contact Jettbet Support 📞
Jettbet support is reachable through two channels: live chat and email. Availability is reported as 24/7, so questions about deposits, withdrawals or account verification can be raised at any hour. The casino at Jettbet is operated by Fortuna Games N.V.
Contact methods
Live chat is the channel to use first for urgent matters, such as a pending withdrawal or a failed deposit. Email suits longer cases where you want to attach documents or keep a written record.
- Live chat: available from the site, 24/7 (reported).
- Email: available through the support channel on the site.
- Phone: no telephone line is published.
The brand does not publish a support email address in the details we hold, so we do not list one here. Use the contact option inside your account or on the site to find the correct address.
Response times
Jettbet does not publish guaranteed response times for live chat or email. Chat is the faster route for anything time-sensitive. For email, include your account username, the transaction date and the amount in your first message so the agent does not need to ask follow-up questions.
For payment queries, note the published withdrawal window of 24-48h before contacting support. Contacting the team inside that window rarely changes the outcome, so wait until it has passed unless your account shows an error.
Licence and operator information
Jettbet operates under a Curaçao licence, number OGL/2024/112/0974, held by Fortuna Games N.V. (Curaçao company no. 162413). The brand holds no licence valid for the United Kingdom.
This matters for complaints. The UK Gambling Commission does not oversee Jettbet, so UK dispute bodies cannot be assumed to handle a case. Any dispute starts with the support team, and escalation is limited to the Curaçao licensing authority. Check the licence number against the regulator's public register yourself before depositing.
Players must be 18+. The minimum deposit is £17, and the site uses SSL/TLS 256-bit encryption. Jettbet has no native app, so support is reached through the mobile-optimised website.
If gambling stops being fun, contact GamCare for free, confidential support, and use the account limit tools before you continue playing.
